Inspira Technology Group - Notice history

All systems operational

Operational

Inspira Cloud Backup - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Inspira Endpoint Protection - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Inspira Hosted Exchange - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Microsoft 365 - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Inspira Hosted Sharepoint - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024
Operational

Inspira Broadband - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 99.93%

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Sep 2024
Oct 2024
Nov 2024

Inspira IP VPN - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Inspira Leased Lines & EFM - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 99.93%

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Sep 2024
Oct 2024
Nov 2024

Inspira PSTN Lines - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Inspira Hosted VOIP Platform - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024
Operational

Inspira Billing Portal - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

My Inspira Control Panel - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 99.91%

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Sep 2024
Oct 2024
Nov 2024

Inspira ExpressTrack - Support Portal - Operational

Inspira ExpressTrack - Email Support Requests - Operational

Operational

Inspira Shared Hosting (Windows) - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 99.83%

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Sep 2024
Oct 2024
Nov 2024

Inspira Shared Hosting (Linux) - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 99.83%

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Sep 2024
Oct 2024
Nov 2024

VPS Platform - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 99.83%

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Sep 2024
Oct 2024
Nov 2024

Inspira WiFi - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Notice history

Nov 2024

CityFibre PLY-1 FEX Relocation
  • Completed
    November 08, 2024 at 8:00 AM
    Completed
    November 08, 2024 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    November 07, 2024 at 10:00 PM
    In progress
    November 07, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    November 07, 2024 at 10:00 PM
    Planned
    November 07, 2024 at 10:00 PM

    Due to the current Fibre Exchange (Fex) closing, CityFibre is required to move its kit out of this site (PLY-1) and migrate it to the new location (PLY-2)

    Works will take place over the course of 4 nights; customers will experience an outage on different nights (please see schedule) All of your service will be fully restored the following morning before 08:00.

    Maintenance will commence at 22:00 and then cease at 08:00 on each day. All services will be At Risk during the whole maintenance window.

CityFibre PLY-1 FEX Relocation
  • Completed
    November 07, 2024 at 8:00 AM
    Completed
    November 07, 2024 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    November 06, 2024 at 10:00 PM
    In progress
    November 06, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    November 06, 2024 at 10:00 PM
    Planned
    November 06, 2024 at 10:00 PM

    Due to the current Fibre Exchange (Fex) closing, CityFibre is required to move its kit out of this site (PLY-1) and migrate it to the new location (PLY-2)

    Works will take place over the course of 4 nights; customers will experience an outage on different nights (please see schedule) All of your service will be fully restored the following morning before 08:00.

    Maintenance will commence at 22:00 and then cease at 08:00 on each day. All services will be At Risk during the whole maintenance window.

CityFibre PLY-1 FEX Relocation
  • Completed
    November 06, 2024 at 8:00 AM
    Completed
    November 06, 2024 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    November 05, 2024 at 10:00 PM
    In progress
    November 05, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    November 05, 2024 at 10:00 PM
    Planned
    November 05, 2024 at 10:00 PM

    Due to the current Fibre Exchange (Fex) closing, CityFibre is required to move its kit out of this site (PLY-1) and migrate it to the new location (PLY-2)

    Works will take place over the course of 4 nights; customers will experience an outage on different nights (please see schedule) All of your service will be fully restored the following morning before 08:00.

    Maintenance will commence at 22:00 and then cease at 08:00 on each day. All services will be At Risk during the whole maintenance window.

CityFibre PLY-1 FEX Relocation
  • Completed
    November 05, 2024 at 8:00 AM
    Completed
    November 05, 2024 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    November 04, 2024 at 10:00 PM
    In progress
    November 04, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    November 04, 2024 at 10:00 PM
    Planned
    November 04, 2024 at 10:00 PM

    Due to the current Fibre Exchange (Fex) closing, CityFibre is required to move its kit out of this site (PLY-1) and migrate it to the new location (PLY-2)

    Works will take place over the course of 4 nights; customers will experience an outage on different nights (please see schedule) All of your service will be fully restored the following morning before 08:00.

    Maintenance will commence at 22:00 and then cease at 08:00 on each day. All services will be At Risk during the whole maintenance window.

Oct 2024

London DC5 Data Centre - Service Disruption
  • Resolved
    Resolved

    We are pleased to inform you that the recent issue has been resolved. the incident related to a power issue, We sincerely apologise for any inconvenience this may have caused and appreciate your patience during this time.

    Our team is now conducting a detailed RCA to ensure we fully understand the cause of the incident and to prevent it from happening again. Once the RCA is complete, we will provide you with a comprehensive report outlining our findings and the steps we will take to mitigate future risks.



    Thank you for your continued trust in us. Should you have any questions or concerns, please don’t hesitate to reach out.

  • Monitoring
    Monitoring

    We are pleased to report that services in our London Data Center are in the process of being restored. Our team has successfully implemented a resolution, and we are now closely monitoring all systems to ensure stability.

    Some services may still experience intermittent performance as we complete the recovery process. We will continue to provide updates until full service is confirmed.

    Thank you for your patience and understanding throughout this process.

  • Update
    Update

    Our team is continuing to work on resolving the issue affecting our London Data Center.

    We understand the impact this may have on your operations, and we’re committed to restoring full service as soon as possible.

    Thank you for your continued patience and understanding.

  • Update
    Update

    We have identified the cause of the service disruption affecting our London Data Center. Our team is actively working on implementing a resolution, and we are making every effort to restore normal operations as quickly as possible.

    Some broadband customers may have had their sessions interrupted. Power cycle the router to restore a session via another POP in our network. We are seeing sessions restoring.


    Further updates will be provided as the situation progresses. We appreciate your patience and understanding during this time.

  • Identified
    Identified

    We are currently investigating a service disruption affecting our London Data Center.
    Our teams are actively working to identify and resolve the issue.
    We will provide further updates as more information becomes available.
    Thank you for your patience.

Sep 2024

London Telehouse West Data Centre Maintenance 30/09/2024 20:00
  • Completed
    September 30, 2024 at 11:00 PM
    Completed
    September 30, 2024 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    September 30, 2024 at 7:00 PM
    In progress
    September 30, 2024 at 7:00 PM
    Maintenance is now in progress
  • Planned
    September 30, 2024 at 7:00 PM
    Planned
    September 30, 2024 at 7:00 PM

    We would like to inform you of an upcoming scheduled maintenance event to install new line cards at our Telehouse West data centre. This upgrade is part of our ongoing commitment to enhancing network performance and ensuring continued reliability.

    While we do not anticipate any service impact, there is a small chance of fiber disturbance. Rest assured, we will take all necessary precautions to minimise any risk of disruption. The maintenance has been scheduled outside of business hours as an additional precaution.

Sep 2024 to Nov 2024

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