Our primary hosting data centre has informed us that they intend to carry out essential power maintenance on 30/09/2025 starting at 11pm BST.
What's happening?
The DC is upgrading critical power distribution equipment to strengthen resilience and prevent any recurrence of recent power issues.
When will this take place?
Start: Tuesday, 30th September 2025 11:00 PM (UK time)
End: Wednesday, 1st October 2025 6:00 AM (UK time)
Duration: Up to 7 hours
Which services are affected?
During this window, the following services will be unavailable
My Inspira Access
Linux VPS Hosting
Shared Email Platform (SMTP / IMAP / POP3 / Webmail)
Windows Shared Hosting on servers 19 and 21
Linux Shared Hosting on servers 30 - 43
Why is this necessary?
Recent power issues have highlighted faults with existing equipment. This upgrade is a key step in ensuring a more stable and resilient environment for your services moving forward.
We apologise for the disruption this may cause and greatly appreciate your cooperation. DC engineers will carefully manage the process and will closely monitor services as they return online.
Fault Raising
During this window, urgent faults cannot be raised for leased lines or broadband, and all SLAs will be temporarily suspended. If you need assistance during this period, please raise a request via Inspira ExpressTrack or email support@itg-uk.com with full details, and a support engineer will respond as soon as possible.
