Inspira Technology Group - Notice history

Operational

Inspira Cloud Backup - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Inspira Endpoint Protection - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Inspira Hosted Exchange - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Microsoft 365 - Operational

100% - uptime
Jul 2024 · 99.33%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Inspira Hosted Sharepoint - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024
Operational

Inspira Broadband - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Inspira IP VPN - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Inspira Leased Lines & EFM - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Inspira PSTN Lines - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Inspira Hosted VOIP Platform - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024
Operational

Inspira Billing Portal - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

My Inspira Control Panel - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Inspira ExpressTrack - Support Portal - Operational

Inspira ExpressTrack - Email Support Requests - Operational

Operational

Inspira Shared Hosting (Windows) - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Inspira Shared Hosting (Linux) - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

VPS Platform - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Inspira WiFi - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2024
Aug 2024
Sep 2024

Notice history

Aug 2024

No notices reported this month

Jul 2024

Users may be unable to access various Microsoft 365 apps and services
  • Resolved
    Resolved

    Final status: After an extended period of monitoring, in addition to internal validations and customer confirmations, we have declared the incident resolved. We understand the impact this incident has had on our users and greatly appreciate your organization's patience and feedback while we worked to resolve this high priority issue in its entirety.

    Scope of impact: This issue may have impacted any user attempting to use various Microsoft 365 apps and services.

    Start time: Thursday, July 18, 2024, at 9:56 PM UTC

    End time: Friday, July 19, 2024, at 1:55 AM UTC

    Preliminary root cause: A configuration change in a portion of our Azure backend workloads, caused interruption between storage and compute resources which resulted in connectivity failures that affected downstream Microsoft 365 services dependent on these connections.

    Next steps:

    - We're conducting a comprehensive review of our configuration change validation procedures to identify methods of detecting similar issues before they are deployed in the future.

    A post-incident report will be available on the Service Health Dashboard within five business days.

  • Monitoring
    Monitoring

    The underlying cause of the issue has been fixed and several Microsoft 365 apps and services have been restored to full functionality. Residual impact is still affecting some Microsoft 365 apps and services, and Microsoft 365 engineering continues to conduct additional mitigation actions to provide relief. We're continuing to observe an increase in functionality and availability for the remaining impacted scenarios and we're monitoring this closely to ensure progress towards full recovery. Microsoft is continuing to treat this event with the highest possible priority.

  • Identified
    Identified

    User impact: Users may be unable to access various Microsoft 365 apps and services.

    Impacted services may include but are not limited to the following:

    - SharePoint Online

    Users may be unable to access SharePoint Online sites.

    - OneDrive for Business

    Users may be unable to access OneDrive for Business content.

    - Microsoft Teams

    Users may be unable to leverage Microsoft Teams functions including chat, messaging, and meeting management.

    - Microsoft Intune

    Users may experience failures with device check-in, syncing and device enrollment.

    - PowerBI

    Users may notice that their service is in read-only mode while the impact is addressed.

    - Microsoft Fabric

    Users may notice that their service is in read-only mode while the impact is addressed.

    - Microsoft Defender

    Users may be intermittently unable to access the Microsoft Defender portal. Additionally, users may notice delays of up to two hours when raising new detections. - Microsoft Defender for Endpoint: Admins and users may notice API requests failing and errors when opening Alerts in the Alerts page.

    - Viva Engage

    Users may be unable to access Viva Engage.

    - Microsoft 365 admin center

    Admins may be intermittently unable to access the Microsoft 365 admin center and any action may be delayed if accessible.

    Current status: Microsoft is actively working on this fault and is observing a positive trend of service availability as their mitigation efforts progress. In parallel, they are working on a mitigation to address the suspected root cause of this event. They remain committed to treating this incident with the highest priority to ensure it resolves in a timely manner.

Jul 2024 to Sep 2024

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