Our software supplier is investigating a global issue that is affecting the ability of some users to log in. This is affecting our support team. If your support query is urgent we'll respond to you directly from our support mailbox.

Customers may also find that they are unable to login to the help centre. If this occurs, please email your query to support@itg-uk.com and we'll pick this up manually.

We are expecting our software vendor to provide further updates within the next hour. Apologies for any inconvenience this may cause.